Refund Policy

Thank you for choosing KGS Analytics for your sports prediction and analysis needs. We strive to provide you with accurate and insightful predictions, but we understand that sometimes circumstances may lead to the need for a refund. Please take a moment to review our refund policy.
1. Eligibility for Refund
- Inaccurate Predictions: If you believe that our predictions have consistently proven to be inaccurate, and you can provide evidence of this, you may be eligible for a refund.
- Service Interruption: In the event of prolonged service interruptions or technical issues that prevent you from accessing our services, you may be eligible for a refund.
2. Refund Request Process
To initiate a refund request, please follow these steps:
- Contact our customer support team via website within 24hrs from the date of purchase or the occurrence of the issue.
- Provide detailed information about the reason for your refund request, including any evidence to support your claim.
- Our team will review your request and respond within 24hrs
3. Refund Approval
Refund requests are subject to approval by our team. We reserve the right to deny refunds if:
- The reason for the refund request is not in line with the eligibility criteria mentioned above.
- You have violated our terms and conditions.
4. Refund Processing
If your refund request is approved, we will process the refund within 2 days. The refund will be issued using the same payment method you used for the original purchase.
5. Non-Refundable Services
Please note that certain services or subscription types may not be eligible for a refund, and this will be clearly communicated at the time of purchase.
6. Changes to the Refund Policy
We reserve the right to update and modify our refund policy. Any changes will be posted on this page, and the date of the last update will be mentioned at the top of the policy.
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